The standard industry practice of double drive time is applicable.

Additional charges may apply for moving pianos; please contact us for more information.

The size of our moving trucks is 26 ft.

Upon request, we can provide a Certificate of Insurance (COI) which takes approximately 2 business days to process.

All payments made are non-refundable.

If no parking space is reserved for the moving truck, the customer will be responsible for any parking tickets incurred.

In the event of a mechanical breakdown during the move, the company is not liable but will make efforts to compensate for lost time at a mutually agreed date and time.

Delays or trip terminations caused by weather conditions or unsafe roads (such as heavy rain, accidents, road construction, or circumstances beyond the company's control) are not the company's responsibility.

Loss and damage coverage is valued at $0.60 per pound and only applies to declared items. It is advised to keep valuables with you or in your personal vehicle at all times.

The company is not responsible for damage to improperly packaged items caused by the customer's packing.

There is a minimum charge for hours of service, and overtime is charged in increments of 15 minutes.

The company is not responsible for personal injuries to individuals or pets who interfere or obstruct the moving process during the duration of the contract.

Loading vehicles beyond their registered weight capacity is not permitted, and the truck cannot exceed the speed limit, typically 55 mph in California.

Accepted methods of payment include cash, credit cards, and cashier's checks. Personal checks are not accepted.

For non-present customers or businesses, a credit card on file or prepayment is required.

Afternoon appointments may experience delays and can start anywhere between 3 PM and 5 PM. Customers will be notified of any scheduling changes, and the company will make its best effort to arrive on time.

We reserve the right to refuse service to anyone.